ERP & CRM

ERP & CRM solutions: rollout, integration, support

We implement ERP and CRM solutions for our clients — from system selection through rollout and data migration to daily operation. Together with our partners and connected to your existing systems.

ERP implementation

An ERP only helps once it reflects your workflows. We map the processes, set the system up accordingly and migrate your data.

Process review across purchasing, stock, orders and invoicing
System selection and setup together with our partners
Data migration of products, customers and documents
Connection to webshop, accounting and shipping providers
Reports and analyses for everyday work
Training, support and adjustments during operation

CRM implementation

Sales and customer service in one place instead of mailboxes and spreadsheets — with clear responsibilities and a traceable history.

Setting up customer, contact and sales structures
Pipeline, quotes and follow-ups inside the system
Import of existing customer and contact data
Interfaces to ERP, webshop and email
Roles and permissions for sales, service and management
Team onboarding and ongoing support

How an ERP/CRM project runs

Analysis

We review your workflows, data and systems and clarify what the new system has to deliver.

Rollout

Setup, data migration, interfaces and training — in traceable steps.

Operation

After go-live we stay your contact: adjustments, extensions and support.

Our partners

For ERP and CRM we work with specialised partners. Implementation, integration and support are handled by us.

ERP partner

PHX ERP

ERP system for purchasing, stock, orders and invoicing — rolled out by us, adapted to your processes and connected to shop and accounting.

CRM partner

Mister James CRM

CRM for sales and customer service: contacts, pipeline and quotes in one place — set up, migrated and connected to your ERP.

Planning an ERP or CRM project?

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