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Consulting

Consulting: logistics, standards and operations in mail order

Software only solves half of it. The other half is clean processes, reliable data and the obligations that apply in mail order. We advise from experience — we run a B2B shipping business ourselves, every day.

Logistics & shipping

From goods receipt to the parcel at the customer: we review your processes and show where time, cost and errors come from.

  • Warehouse structure, bin locations and picking routes
  • Selecting and comparing carriers and shipping rates
  • Packaging, labelling and shipping documents
  • Returns, complaints and replacement deliveries
  • Stock management, minimum levels and replenishment
  • International shipping and multi-warehouse scenarios

Standards & data quality

Faulty product data costs time again at every step. We bring structure to master data and interfaces.

  • Product data, attributes and master data maintenance
  • GTIN/EAN, manufacturer and supplier numbers
  • Classifications and clean category structures
  • Interface formats: EDI, CSV/XML and APIs
  • Document flows between shop, ERP and shipping
  • Data maintenance routines the team actually follows

Obligations in mail order

Shipping brings obligations — domestic and cross-border. We tell you what you need to be prepared for day to day.

  • Customs and export topics in goods shipping
  • Dangerous goods and shipping batteries
  • Packaging register and WEEE registration
  • Labelling requirements for products and shipments
  • Retention, traceability and document filing
  • Preparing for inspections and audits

Processes & organisation

Set up processes, roles and metrics so growth is not blocked by your own organisation.

  • Roles, responsibilities and cover arrangements
  • Making lead times and bottlenecks visible
  • Metrics for shipping, returns and service
  • Preparing system and shop migrations
  • Onboarding new staff and written work instructions
  • Prioritisation: what should be automated first

How a consulting engagement works

01

Assessment

We review processes, data and systems — on site or in a call — and record where things get stuck.

02

Recommendation

You receive a clear recommendation with priorities: what helps immediately and what needs a larger plan.

03

Support

If you wish, we support the implementation — organisationally and, where useful, with matching software.

Our consulting comes from operational practice and does not replace legal, tax or customs advice. Where matters become legally binding, we work together with your advisors.

Where are you stuck?

Describe your processes briefly — we will come back with a first assessment.